Privacy Policy

Just Tracking, LLC (the “Company”, “Just Tracking”, “we”, “us”, or “our”) is committed to maintaining the accuracy, confidentiality, and security of personal data that the Company collects from or about users of its services.

This Privacy Policy describes:

• the personal data that the Company collects
• how that personal data is used
• how that information is stored and protected
• how SMS communications operate.

Information may be collected through:

• the Just Tracking website (“Website”)
• the Just Tracking mobile application (“App”)
• software systems or services used to provide shipment visibility.

The purpose of this Policy is to provide guidelines for the collection, processing, storage, transfer, and use of personal data collected by the Company.

This Policy applies to all personal data collected by the Company through the Website, mobile application, and platform services.

Users may include:

• brokers
• shippers
• carriers
• dispatchers
• drivers
• logistics companies
• supply chain partners
• authorized representatives.

Personal data relating to individuals who are employees or applicants for employment with the Company is governed by the Company’s Employee Personal Data Privacy Policy. If a conflict exists between this Policy and the Employee Personal Data Privacy Policy, the Employee Personal Data Privacy Policy shall control.

If you are unsure which privacy policy applies to you, please contact:

Just Tracking LLC

300 East 2nd Street Suite 1510 1024, Reno, NV 89501, USA

Phone: 775-902-2322

Email: [email protected]

For purposes of this Policy:

Agent - A third-party organization that performs services on behalf of the Company under the Company’s instructions.

Customer - A company or organization that uses the Just Tracking platform to obtain shipment visibility information.

Identifiable Natural Person - A person who can be identified directly or indirectly through personal identifiers.

Non-Agent Third Party - Any third party that is not acting under the Company’s direct instructions.

Personal Data - Any information relating to an identifiable individual.

Just Tracking operates in multiple jurisdictions which may have varying privacy regulations.

It is the Company’s policy to comply with the privacy laws applicable in each jurisdiction in which it operates.

Where local laws impose stricter privacy standards than those described in this Policy, the Company will comply with applicable local laws.

Personal data may be collected when users interact with:

• the Just Tracking Website
• the Just Tracking mobile application
• the platform services.

Personal data may be used to:

• operate the Just Tracking platform
• provide shipment visibility services
• communicate with users
• provide customer support
• maintain platform security
• improve system performance and reliability.

By installing the Just Tracking App on a mobile device, users consent to the collection and transmission of operational data required to provide shipment visibility services.

The App collects location information from the mobile device on which it is installed.

Location data may include:

• latitude
• longitude
• altitude
• heading
• accuracy of location measurement.

Location data is transmitted to the Company when the application is active and when the user is involved in transporting goods for a Customer.

This data is used solely to provide shipment tracking and supply chain visibility.

The application may also collect limited device information for verification and diagnostic purposes, including:

• phone number
• device make and model
• operating system version
• battery status
• region and language settings.

No personal identifiers such as name or email address are collected directly through the tracking functionality.

Users may uninstall the App or disable GPS permissions at any time; however, doing so may prevent Customers from receiving accurate tracking information.

The Just Tracking App may request access to images or videos on your device only when you manually choose to upload files.

This may occur when submitting:

• proof of delivery
• trip documentation
• equipment condition reports.

Media access is performed through the device’s native file selection interface.

The Company does not automatically scan, access, or collect media from the device.

Users control which files are shared.

By submitting personal data through the Website, users consent to the Company’s collection and use of such information.

Information may be used to:

• respond to inquiries
• communicate with users
• improve the Website
• provide service information.

While browsing the Website, servers may automatically collect technical data including:

• browser type
• pages visited
• referring websites
• traffic statistics.

This information is used for analytics and website performance improvement.

Information collected by the Company may be stored or processed on servers located in different jurisdictions.

By using the Website or App, users acknowledge that their information may be transferred outside the country where it was originally collected.

The Company takes reasonable steps to ensure data transfers comply with applicable privacy laws.

The Company may use third-party service providers (“Agents”) to support the operation of the platform, including:

• hosting providers
• infrastructure services
• analytics systems
• messaging services
• identity verification providers
• credit and financial verification services.

These providers process data only under the Company’s instructions and are required to maintain appropriate security protections.

For Broker users, the Company may use third-party service providers to collect, review, process, or verify certain business and credit-related information for purposes including:

• account verification
• fraud prevention
• risk assessment
• service eligibility
• payment and billing verification.

Such information may include business credit data, payment history, publicly available business records, or other commercially relevant financial information permitted by applicable law.

By using the Service as a Broker user, you acknowledge and consent to the Company obtaining such information from authorized third-party providers.

The Company implements reasonable administrative, technical, and organizational safeguards designed to protect personal data from unauthorized access or disclosure.

However, no internet-based system can guarantee absolute security.

Users transmit information to the Company at their own risk.

Just Tracking may communicate with users through SMS messages for operational purposes.

By providing your mobile number and opting in to SMS communications, you consent to receive messages related to your use of the Just Tracking platform.

Mobile numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

The Just Tracking mobile platform uses SMS-based One-Time Password (OTP) authentication to verify user identity when logging in.

When users attempt to log into the mobile application, a verification code may be sent to the phone number associated with their account.

OTP messages are used solely for account authentication and security purposes.

Example: “Just Tracking: Your verification code is 482193. Do not share this code with anyone.”

Users who opt in may receive SMS messages including:

• login verification codes (OTP)
• system alerts
• account notifications
• platform access links
• freight opportunities or service notifications.

Example message: “Just Tracking: New freight available for pickup in Chicago. Log in to view offer. Reply STOP to opt out.”

SMS message frequency may vary depending on platform activity and user interactions.

Users may receive up to approximately 7 messages per week.

OTP authentication messages may occur whenever login verification is required.

Standard message and data rates may apply depending on your mobile carrier and service plan.

Just Tracking is not responsible for carrier charges associated with SMS messages.

The Company maintains records of user SMS consent in accordance with telecommunications regulations.

Consent records may include:

• the phone number used to opt in
• the date and time of consent
• the method of opt-in (website form, application registration, support interaction).

These records may be retained for compliance purposes.

Users may opt in to SMS messaging through:

• account registration
• web forms
• mobile application sign-up
• customer support onboarding.

Consent to receive SMS communications is not a condition of purchasing services.

Users may opt out of SMS messages at any time by:

• replying STOP to any SMS message
• emailing [email protected]
• calling 775-902-2322.

After opting out, SMS messages will cease except where required for account security.

Users may request assistance with SMS messaging by:

• replying HELP to an SMS message
• emailing [email protected]
• calling 775-902-2322.

Message frequency may vary

Text STOP to opt out

Text HELP for assistance

Message and data rates may apply.